Thursday, June 24, 2010

Continuously Improve Your Training--And Your Business

Beyond the time and money saved, one major benefit of a learning management system (LMS) is the potential for creating a team learning experience that fortifies your staff unity and efficiency. But how do you train employees for continuous improvement and team thinking? Moreover, how can you create a group learning experience for your trainees?

First, incorporate Kaizen into your company philosophy, and explain and demonstrate the concept in your training. Kaizen, the Japanese business philosophy of continuous improvement, is a philosophy which involves all employees, of every rank. It is quite different from outdated hierarchical improvement programs of "command and control". Under Kaizen, all employees are encouraged to make suggestions to improve all processes of a business.

Second, create a team learning experience. For example, introduce your staff to a new product or service, and allow them to practice developing strategies and solutions for that product or service. If the trainees are in sales or customer service, use your LMS to introduce the new product, deliver training on the product, and prompt trainees to work together to develop strategies and solutions to given situations when dealing with clients, and so on.

Coggno is now offering a free trial for training program creators on its learning management system. Create an online course for free, either for internal use, for inclusion in Coggno's E-learning Marketplace, or for outside syndication on hundreds of websites.

See Related Post: Three Ways to Strengthen Your Training--And Your Company

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