Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Friday, May 20, 2011

Online RCA and Other Business Training

Online training is a unique opportunity for any business looking to train employees cost-effectively, conveniently, and fast.

While complementary in-person training in fields like compliance training, root cause analysis, and conflict management can benefit employees and create a more personalized learning experience, online training has been proven strong enough to stand alone if chosen from a robust learning management system course provider.

Some LMSs also provide content creation toolkits and multi-language user interfaces, allowing businesses to create their own training content, and deliver it to employees across the globe, with just a few clicks.

See related post: You failed. What Now? Root Cause Analysis: How Organizations Rebound

Sunday, September 19, 2010

What's Your Most Valuable Resource? Invest in LMS Performance Review

I've already mentioned employee dread of performance reviews; but what about the managers giving the reviews? Surveys report that managers also harbor a strong dislike for performance reviews, oftentimes because an organization's employee performance development is often lacking. Oftentimes, supervisors have a difficult time remembering the major achievements of each employee in a given year, let alone their goals, development, and other contributions.

Short memories on the managerial end and insufficient time spent on goal-setting and performance assessment throughout the year often make annual reviews unfair, inaccurate and worst of all, ineffective. Lack of preparation for a performance review communicates that you do not take the review seriously, and you can safely assume that neither will the evaluated employee.

The cost of using an LMS to manage performance development and feedback is low and even free in some cases, but the value is great. An investment in systematic performance development is an investment in your most precious resource--your people.

Coggno is now offering a free trial for performance review training creators on its learning management system. Create an online course for free, whether it be for internal use, for inclusion in Coggno's E-learning Marketplace, or for outside syndication on hundreds of websites.

See Related Post: How to Give Great Performance Reviews Using LMS Performance Management

Thursday, June 24, 2010

Continuously Improve Your Training--And Your Business

Beyond the time and money saved, one major benefit of a learning management system (LMS) is the potential for creating a team learning experience that fortifies your staff unity and efficiency. But how do you train employees for continuous improvement and team thinking? Moreover, how can you create a group learning experience for your trainees?

First, incorporate Kaizen into your company philosophy, and explain and demonstrate the concept in your training. Kaizen, the Japanese business philosophy of continuous improvement, is a philosophy which involves all employees, of every rank. It is quite different from outdated hierarchical improvement programs of "command and control". Under Kaizen, all employees are encouraged to make suggestions to improve all processes of a business.

Second, create a team learning experience. For example, introduce your staff to a new product or service, and allow them to practice developing strategies and solutions for that product or service. If the trainees are in sales or customer service, use your LMS to introduce the new product, deliver training on the product, and prompt trainees to work together to develop strategies and solutions to given situations when dealing with clients, and so on.

Coggno is now offering a free trial for training program creators on its learning management system. Create an online course for free, either for internal use, for inclusion in Coggno's E-learning Marketplace, or for outside syndication on hundreds of websites.

See Related Post: Three Ways to Strengthen Your Training--And Your Company