Harnessing soft skills in LMS online training

Many organizations suffer the consequences of poor training in the simple procedures of soft skills.

An organization's success depends not only on hard technical skills, but its members' ability to work together effectively. Success can be jeopardized by factors such as inter-staff politics, personal agendas, lack of energy and commitment to organizational goals, and poor communication.

How can your organization avoid these dangers and achieve actionable outcomes with LMS online training?

The purpose of any kind of training is the acquisition of skills. So what kind of skills are teachable? What skills can you expect to nurture in online training? The truth is that all skills, both soft and hard, are teachable--and critical to an organization's success.

Soft skills, or "people skills," are utilized in both professional and personal life, and include all the procedures involved in effective communication. These include listening, engaging in dialogue, providing feedback, functioning in a team setting, resolving issues and conflicts, and contributing in staff meetings.

See Related Post: How to Train the People behind the Skills